Bodyshop Advisor

Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way

The Role

Maximise Bodyshop profitability through the use of professional sales techniques, whilst enhancing customer awareness of all Bodyshop services.

Responsibilities 

• Ensure all telephone enquiries and bookings are answered in a courteous, helpful and professional manner
• Carry out general reception duties
• Booking in repairs
• Organising courtesy vehicles
• General administration
• Produce estimates for work to be carried out and invoices for work completed

Required Skills and Experience

This role is well suited to someone with strong communication skills with a real passion for providing complete customer satisfaction.  The successful candidate will preferably have a Bodyshop background and a proven track record in increasing Bodyshop profitability.

Working at Marshall Motor Group

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to a generous salary package include:

• Learning and development provided at our in-house Marshall Academy
• Colleague discounts on new and used vehicles, parts and servicing
• Matched pension contributions, and life assurance at no cost to you
• Holiday entitlement increases with length of service
• Up to £2,000 Colleague Referral Bonus for referring friends and family to work with us
• Colleague recognition through Marshall Achievement, Values and Teamwork Awards (MAVTA), Senior Management Awards, Apprentice of the Year Award, and Loyalty Programme
• Marshall Rewards shopping portal with discounts on utilities, household appliances, clothing, cinema and attraction tickets