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Car Dealership Service Advisor

  • Job added:   24 March 2020
  • Salary :   £32000/annum
  • Location :   SS6, Rayleigh, Essex
  • Job Type :   Permanent
  • Reference :   211932317
  • Company :   CV-Library
An opportunity has arisen for an experienced Motor Trade Service Advisor to join a franchised main dealer in the SS postcode area of Essex. The basic salary will be based on your experience and you can expect to earn an OTE of £32k.
This key position has a major part to play in achieving dealership success by providing a professional service to all of our client’s aftersales customers. To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership and have a very stable CV.
The Role of a Service Advisor:
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department
• Advising on technical queries or issues
• Booking vehicles into the department for work to be carried out
• Informing customers of the progress of their vehicle
• Cross selling customer repairs and parts
• Finalising the invoice on completion of required work
About you:
• The ability to work independently in a busy, pressurised environment is essential
• Customer focus, relationship maintenance and communication skills are of paramount importance in this role
• Technical skills and experience are essential
• The successful applicant will be self-motivated, with a proactive approach to customer service
• A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
• You are required to have Service Advisor experience from within the Automotive trade so that you can hit the ground running
• You must be well presented and have excellent interpersonal and organisational skills
• You must be IT literate including knowledge of Drive and 1-Link
Hours of work - Monday to Friday 08.00-18.00 with and 1 in 4 Saturday’s 08.30 to 17.30 as per the rota.
For further details on this role and other jobs in the motor trade please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy

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