Customer Service Account Manager (no Sales). Plus bonus and car
We are looking for an enthusiastic and passionate person who loves customer service and who would enjoy meeting clients face to face.
This is a genuinely lovely company who specialise in finding cost savings for businesses. We have personally dealt with them for over 15 years. They take pride in the service they provide to their existing clients, and therefore, have a high business retention rate. They also invest heavily in their staff providing full training and personal development opportunities.
They have just won a major new client and are expanding their team as a result. This role is very much about building relationships with clients and getting to see them face to face is an important part of this role. There are no sales involved and you will have an existing portfolio to develop.
Full training will be given and you will be buddied up with another account manager who will mentor you while you learn the ropes. It is a nice mixture of onsite visits, emails and telephone calls. Initially you will be office based during training but once you are up and running there will be the opportunity for more hybrid working.
The role pays a basic salary of £24k plus a £3k bonus and comes with a company car, (the bonus is guaranteed for one year and after that is very achievable - most people achieve the full bonus).
The ideal candidate will be:
* A natural rapport builder who can inject enthusiasm and passion into the role
* Excellent Customer Service skills
* Able to run your own desk autonomously
* Numerate and computer literate (Word and Excel) - Grade B/or level 6 GSCE Maths
* Able to resolve issues quickly and effectively
* Good Presentation skills
* Full driving Licence
As well as ongoing training and development there is a relaxed but professional working environment with excellent employee benefits along with a competitive salary and achievable bonuses. You even get a day off for your birthday!
* Salary is £24k plus company car.
* £3k p/a bonus (£750/quarter) which will be guaranteed for the first year.
* Hybrid/flexible working
* Long Service awards
* 37.5hr week Monday-Friday (Everyone goes home 30mins early on Fridays)
* Generous company pension scheme*
* Employee discounts and savings
* Potential to WFH 2-3 days per week after probation
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in
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