Customer Service Driver

About us:

Established in 1986, The Vella Group is one of the largest independent repair groups in the UK. The company remains founder owned, with a team of experienced staff and management. This mix of professional and family values helps us deliver a quality, forward thinking service, whilst not losing the personal touch.

The Role:

We are looking for an experienced Driver, must be CPC qualified, to join our team in Deeside.

We want the successful candidate to believe in the business core values and promote them through their everyday actions. Due to being a customer facing role, the highest level of customer satisfaction at all times is expected, whether this is in person or on the phone, delivering what's important to each individual customer is key.

Customer Service Drivers are the face of the Company, therefore a desire to deliver extraordinary customer service is a must, as well as the ability to handle customer concerns and develop an exceptional resolution. Customer Service Drivers must have a CPC license as well as a Digi Card, geographically knowledge is preferable, but not essential.

Working closely in partnership with our Customer Service Reception, to ensure that decisions are made to ensure an exceptional customer service is delivered to all our customers. As a family business we pride ourselves on being a close-knit team, and a culture of sharing knowledge of best practice with each other.

Perks and Benefits:

Excellent holiday allowance plus bank holidays.

Pension scheme & death in service insurance.

The Vella Group Reward Scheme, 'Above and Beyond', will give you access to hundreds of exclusive perks from cheap cinema tickets and discounts to major retailers and restaurants.

The opportunity to join a salary sacrifice scheme which gives access to child care vouchers or a workplace nursery benefit.