About the role
Sytner Jaguar Land Rover Service Centre Ascot is looking for a punctual and enthusiastic Aftersales Driver to join our fantastic team! As an Aftersales Driver, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover.
You will support our team in delivering a smooth, customer experience by ensuring that our site is to a high standard of presentation at all time. On a day to day basis you will be responsible for all aspects of vehicle movement, including moving vehicles to an offsite compound. You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival.
You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from us.
The role is a fulltime role, ideally we would like to consider this as a job-share, approximately 25 hours per week. The role would include weekends to ensure we provide our customers with the highest possible levels of service.
Ideally, you will have previous experience working with a premium brand and an understanding of the automotive industry, however, this is not essential.
You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times.
Knowledge of the local area will be beneficial as well as excellent navigational skills.
Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts
At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Unsure? Read on…
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.
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