Fleet Controller

Fleet Controller

Fleet Services at the Met Police

Location: Marlowe House

Salary: £29,147 (rising to £31,317)

KEEP THE MET MOVING 

The Met’s Fleet Services play an extraordinary role in an extraordinary city. From our river to our roads, we’re proud to be the trusted team that’s keeping the Met moving and keeping Londoners safe. Simply, we manage the biggest fleet for the biggest police service in the UK, equipped with the latest protection and crime-fighting technology. 

We’re here to support our officers on the frontline with a safe, fit-for-purpose and available vehicle fleet. That includes some of the most high-profile, unique and specialised vehicles in the country, and they’re ready to roll out at any moment. Now, we’re looking for a Fleet Controller to help maintain availability, meet demand and replace our vehicles when necessary. 

As the first point of contact for customer enquiries, you’ll make sure our services not only meet expectations, but exceed them. Key to this will be the strong, effective relationships you build with your colleagues. You’ll manage the flow of data and sharing of information. Working with the wider team, you’ll ensure we have an environmentally sustainable fleet that complies with Health and Safety regulations. 

To apply, you’ll need good analytical and IT skills, particularly in Excel. You’ll have a minimum of 5 GCSEs (A*-C / 9–4) or equivalent, including Maths and English. Ideally, you’ll also hold a qualification in Customer Services (such as an ATA Customer Service Advisor accreditation or NVQ2) or equivalent. If you also hold a driving licence and you’ve had first aid training, even better. 

If you want to join a thoroughly modern police service, we’re ready to welcome you. We’re proud to be seen as a world leader in policing. Our people believe in who we are and what we do. And, every single day, they make a tangible difference across the city. To tackle today’s complex policing challenges, we’re building a workforce that reflects all of London. That’s why we want to see applications from across the community. Whatever you’re background and experience, the Met would love to hear from you.