Group Car Scheme Advisor

Administration role for global automotive company

Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.

Hays are recruiting for an exciting opportunity for a Group Car scheme advisor to join our client on an ongoing long term temporary assignment until the end of the year.

Location: Farnborough, UK. (Candidates should be based within a reasonable commute)
Assignment type: Contract until December 2023 where you will be engaged via Hays
Working environment: Hybrid working is an option after training based on a blended approach of "50% working time in the office"
Hours per week: 37.5
Pay type: Competitive hourly pay rate (inside IR35)

As the Group Car Scheme Advisor you will be responsible for the administration and day to day operations of the Group Car Scheme. You will be providing a professional level of service to each customer understanding their enquiry as well as:

Actioning HR activities such as Salary deductions, Fuel Cards & Driver Licence checking
Liaising with external suppliers and partners to ensure continuity of service
Delivering positive weekly & monthly KPI's for Group Car Schemes
Building and maintaining relationships with internal/external customers and suppliers to ensure an optimised level of service delivery and cost reduction
Ensuring high accuracy and quality of work whilst identifying potential opportunities for process improvements that enhance our customer service offering
Skills & Experience

Proven, relevant experience in a telephone based sales or customer service role is essential, Additional experience gained in the Automotive or Financial Services industry is desirable
Capable of positive negotiation and proficient telephony skills
Able to prioritise and ensure deadlines are met through effective time management
Great eye for detail with sound knowledge of all Microsoft Office packages
What you'll get in return -

35 days holiday
Hays Go1 training platform which offers a library of over 70,000 courses. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters
Pension
On site canteen
Free parking
What you need to do now - If you are self-motivated, have strong communication and problem-solving skills then please apply, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. For any further information please speak to: Ellie Murray-Ireland.

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