Master Technician

Vospers are seeking a Master Technician for the Renault brand. The main purpose of a Vospers Master Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction. To work closely with the technicians in the Department providing them with any help an advice that they may need. Core Duties: To carry out servicing, maintenance and repairs to customers vehicles. To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices. Take an active part in creating a positive team environment. To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard. To maintain and develop skill levels in all aspects of repair, service and maintenance. Carrying out Servicing, Repair and Maintenance Work: Interpret repair instructions accurately to achieve first time repair in line with customer requirements. Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time. Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service. If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction. Undertake a vehicle health check on all retail and warranty jobs, maxmise sales opportunities when extra work is required. Road test vehicles and diagnose problems as and when necessary. Performing Duties in a Safe and Economical Manner: Carry out all duties with the highest regard of safety, quality, care and cleanliness. Observe all Health and Safety Procedures. Maintain work area, tools and equipment in a clean and safe state all times. Work with Service Colleagues to create a successful team: Inform Workshop Controller promptly of the need for any additional work and any repair difficulties so contact can be made with the customer. Advise Supervisors or Managers of any shortcomings in tools, equipment, systems or technical information. Provide help, training and advice to all Technicians in line with their needs and to Service Department standards. Respect your colleague’s views and requests for assistance. Be constructive and helpful in discussions on new ideas that will improve procedures. Report anything that is damaged or suspicious circumstances to a manager immediately. Other duties as required by the role. Location: Marsh Mills, Plymouth. Working Hours: 42.5 per week Salary: £27,625 pa - plus a competitive bonus scheme. Additional Benefits include: Staff discounts in sales and service, staff referral scheme, pension, Company car, flu vouchers, eye care vouchers, counselling services, staff events and charity days, extensive training and support including work related professional qualifications and more… Our Business: Vospers has been the home of motoring in the south west for over 70 years and our success is built by and through our people. We have over 650 talented staff across our various sites throughout the west country; at its heart Vospers is still very much a family company. People are important at Vospers and have a real say. It's important to the directors that everyone feels that they're part of something special. At Vospers we have a Mission Statement that really expresses what we're all about and our Core Values sit at the heart of everything we do: Care - Accountability - Performance - Respect - IntegrityWe are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years’ service with the company. If you are looking for a challenge as our Master Technician then we want to hear from you, please click APPLY! No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.