Ocean Export freight Operator

An Ocean freight Export operator is required by a major freight forwarding, transport and logistics organisation. The role is to provide an ocean freight export service to their major clients, multimodal.

• Communicate efficiently and effectively (via use of VDU's, fax machines, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures, ensuring a high level of customer service is maintained in a timely manner. 
• Liaise with other Agents offices in the UK and abroad, reporting any discrepancies or specific requirements.
• To analyse/reconcile data and highlight any problem areas and solve where possible.
• Maintain awareness of company procedures to enhance the standard of output, i.e. keeping up to date company concepts, technical procedures etc.
• To provide a backup support to directly related management, i.e. training, answering telephones,
• Ad-hoc exercises to assist in any unusual projects that are necessary.
• Ensure legislative compliance in all areas.
• Ensure effective/timely communication on behalf of the manager to ensure smooth running of the department.
• Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
• Quotations
• Reporting, tracking