Parts Advisor

Rygor Commercials Heathrow Van are looking for an exceptional Parts Advisor to join their team.

The Company

Award-winning Mercedes-Benz Commercial Vehicle Dealer group, Rygor Commercials, has branches in Berkshire, Gloucestershire, Oxfordshire, Somerset, West London, Warwickshire, Wiltshire, and Worcestershire, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

The Rygor business has developed and gone from strength to strength in recent years, investing in extensive renovations of its sites across the country as well as a brand-new, dedicated Heathrow Truck Centre which opened in 2020. With six industry and network awards under its belt in the past 24 months, Rygor continues to provide exceptional customer service, which Sets Standards. The Dealer was delighted to be announced as winners in the ‘Franchised Dealer of the Year’ category at the 2019 Commercial Motor Awards and ‘Van Dealer of The Year 2021’ at the WhatVan? Awards, accolades which not only demonstrate the company’s focus on customer satisfaction, but also its commitment to the development, training, and wellbeing of its team members.

The Role 

As a Parts Advisor you will be an integral member of the aftersales team. You will be responsible for supporting the day to day running of the parts department. Daily duties will include receiving parts into stock, booking of parts to workshop jobs, maintaining stock levels and dealing with retail customers. Knowledge of vehicle layout, parts catalogues and computer stock lists would be an advantage, but they will be the first things you will be trained in. You will ensure the companies pricing structures are kept up-to-date, and that stock control is always secure and well maintained. You will be the first point of contact both face to face and over the telephone and will be expected to provide excellent customer service.

About You

The successful candidate will have:

• Proven experience in a motor industry parts environment
• Brilliant communication
• Parts and service experience within a franchised/truck or van motor trade environment.
• IT literate.
• Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of self and others.

On Offer

Salary will be dependent upon experience. If you would like to discuss the salary information, please call Helen on 07747 111178.

Rygor show their appreciation when you do well, so whether that’s a group ‘Well Done!’ email, a small token of appreciation or a bonus opportunity, you’ll get the praise you deserve. They also offer team members access to employee reward scheme, perkbox so you can enjoy even more benefits for being part of Team Rygor. 

Team members are chosen for their expertise and talent, so you know you are working with the cream of the crop! They are committed to Setting Standards by being ‘Rewarding’, ‘Reliable’ and ‘Respectful’.

With exciting development and expansion plans in progress, at Rygor you will become part of something truly great!

Our Process 

When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data 

We care about your personal data.  The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.  Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates.  We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.