Parts Advisor

Parts Advisor salary: Basic - £11.83 per hour/£24,612 per annum - 40 hour working week

Parts Advisor working hours are Mon - Fri - 10.30am - 7.00pm

Saturdays are optional and paid at standard rate overtime.

30 days holiday inc bank holidays

Company pension scheme

This Parts Advisor position involves lots of telephone work taking incoming calls and also face to face sales on the front desk.

• Receiving parts orders and providing advice to customers face to face and over the phone.
• Ensuring all customer orders are processed efficiently to meet required delivery timescales.
• Sourcing parts from other sources if item is not in Ciceley stock.
• Accurately preparing customer orders for despatch ensuring delivery deadline is met.
• Keeping customers informed of order progress.
• Raising and sending invoices.
• Promoting new offers/services to customers.
• Ensuring parts store is kept tidy and organised.
• Always delivering an exceptional customer experience.

Essential Criteria

• Previous Parts Advisor experience
• Excellent customer service and communication skills
• Technically minded with good mechanical knowledge
• Disciplined work approach
• Hard working with the ability to work under pressure
• Strong attention to detail
• Enthusiastic and dedicated approach to work
• Ability to work on own initiative and as part of a team
• Can do attitude
• Organised and methodical work ethic
• Reliable and punctual
• Basic computer skills
• Numerate

If this sounds like you, please apply below and we will be in touch to discuss application further.