Parts Advisor

Car Spares (Distribution) Holdings Ltd are the leading independent Motor Parts retailer in the West Midlands and have branches in Newtown, Erdington, Hall Green, Longbridge, Dudley, Tamworth, Wolverhampton and Walsall.

We now have career opportunities for full-time experienced Parts Advisors at several of our branches.

About the role

• This individual will be the first point of contact for customer queries and information regarding stock, therefore all-round product knowledge is essential.
• Working as part of the Advisory team, this individual will need the capacity to work independently as well as collaboratively to ensure service requirements are met to exceptional standards.
• This role will involve building a rapport with customers, providing excellent customer service and meeting customer and management expectations.
• Various systems are used to ensure correct parts are advised and ordered; therefore, a standard level of IT competency is required.

Requirements:

· A good understanding of motor vehicles

· Computer literate

· Enthusiastic and energetic

· Experience within the Motor Trade in the Automotive Aftermarket industry or main car dealership

· Reliable, flexible and punctual

· Willing to work weekends

· Looking to develop your career in motor vehicle parts

Benefits:

• Bonus scheme
• On-site parking