Parts Advisor

Parts Advisor -

Pembrook Resourcing are currently seeking a Parts Advisor to join their client, A well renowned Motor Factor retailer in the area.

Our client is owned by one of the largest Motor Factor groups in the UK, They are a European leader within the Automotive Aftermarket industry.

The successful candidate will ideally have previous experience working within a similar background.

Responsibilities -

•              Take orders over the telephone, upselling to increase invoice value

•              Outbound calling to raise customer awareness and achieve higher sales

•              Build long-term rapport with local customers

•              Actively promote offers, discounts and customer competitions

•              Limit credits and returns by ordering and sending the right parts, first time

•              Punctual, organised and efficient whilst working towards deadlines

•              Pro-active and enthusiastic when speaking with customers

•              Demonstrate empathy towards customers 

•              Have previous experience in a similar contact centre environment

Essential requirements -

The successful candidate must have a professional telephone manner and possess excellent communication, organisation & time management skills. It is essential that the successful candidate holds a full UK driving licence.

Position details -

•      20 days’ Annual leave + 8 Bank Holidays per annum (for Full Time positions)

•      Salary Competitive / Negotiable (Depending on experience)

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!