Parts Advisor (HGV Dealership)

NO AGENCIES 

MC Truck & Bus Ltd (part of the MC Group) is a successful and established truck dealer in the South of England. We operate multi-franchised dealer points alongside a dynamic rental business and new growing plant division. We are looking for a front counter Parts Sales Adviser to join our Thurrock Depot.  

Applicants must be target orientated with previous experience of working within the motor industry preferably the Truck, Bus or Trailer industry. 

 Hours: 

45 hours per week.

Week One – 7 am – 4.30 pm.  Week Two 8 am – 5.30 pm.   Week Three 8.30 am – 6 pm. Plus alternate Saturday mornings which are paid at overtime.

Salary:

Circa £30,000 per annum + Overtime + Bonus (OTE £circa 42,000 per annum).  Dependent on experience

Main duties include:

• Identifying vehicle parts, picking, selling, maintaining high levels of customer satisfaction and ordering/supply.
• Liaising with suppliers for ordering non-Volvo parts and ensuring job cards contain correct parts information ready for the admin team to invoice.
• Using a computerised parts system and a main agent catalogue system.
• General warehouse duties: stock control, liaising with suppliers and delivering parts when necessary.
• Covering service parts counter as and when requested

Essential Requirements

• Knowledge of vehicle type and parts, HGV experience would be preferable.
• Confident using a computerised parts system
• Experience of; stock management, causal parts and following parts processes with attention to detail.
• Experience with handling warranty
• An effective communicator with commitment to providing excellent customer service.
• Organisational skills and ability to work on own initiative under pressure.
• The ability to work efficiently as an individual but also as part of a team.

Desirable Requirements 

• Trailer product knowledge would be an advantage.
• Previous experience of Impact Parts System.
• Driving licence.
• Forklift licence.

Benefits include: 

• 31 days holiday inclusive of bank holidays rising to 33 with service.
• Auto-Enrolment Pension Plan.
• Free Life Assurance.
• Bonus Scheme.
• Authorised overtime paid at time and half after 45 hours per week.

Please note we only contact candidates who are invited to attend interview due to the large response to adverts. Shortlisted candidates only, will be contacted in approx. 3 weeks.