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Receptionist / Host

  • Job added:   30 April 2022
  • Job Type :   Other
  • Reference :   InAutomotive-363274
  • Company :   Sytner Group Recruitment
Job description

About the role

BMW Leicester is looking for a friendly and enthusiastic Service Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of BMW.

Working for our busy, fast-paced Aftersales department; you will be welcoming customers through the door, oversee their service bookings and liaising closely with our team of BMW/MINI Service Advisors to ensure their visit is efficient and well managed.

We are looking for a flexible part-time host for this department, that would typically include weekends, to ensure we provide our customers with the highest possible levels of service.

About You

You will be the first impression for our clients and guests – so a warm and cheerful presence with an ability to efficiently manage their visit is essential. You will proactively manage the waiting area to ensure customers are being seen to and guests feel that they have had a uniquely personal and bespoke service. You will also be the first point of contact to ensure current Covid-19 guidelines are being adhered to, by customers and colleagues alike, to a strong sense of character is crucial!

To be successful in this role, you must be a resilient person, a proactive communicator with our management and dealership teams, and someone who can work on their own initiative. Experience in customer service is required, and experience within a similar position in the motor trade would be an advantage. Organisation and preparation are key skills for any applicant.

Why Sytner?

Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:

Additional Holiday
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts

At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

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