AM Online

Regional Service Manager

  • Job added:   22 November 2020
  • Salary :   Competitive
  • Location :   UK
  • Job Type :   Other
  • Reference :   InAutomotive-11189899
  • Company :   SMC Motor Group
Benefits * Location: Regional * Salary: Competitive * Department: Service * Benefits: * Driver Licence Required: No * Working Hours: Description Working with the Service Director you will be empowered to lead a team of Service Managers to deliver exceptional customer experience as well as maximised profitability. You will be part of an ambitious team in a highly successful dealership, a team that thrives on driving forward the standard in consumer care and delivering sales advice that people can trust. Managing a highly successful service process, you will guide and support Service Managers to sell hours, together with a range of add-on products, whilst continually looking at avenues for growth. You will be a driven, motivated and disciplined individual who is able to communicate well and build on the successes that have been seen within the service across the group. Your passion, energy and commitment must be second to none and should be demonstrable at interview. What will you be doing? * Ensure service departments achieve profit targets, maintain and increase workshop capacity and control expenses as detailed in budgets and business plans. * Maximise capacity within the workshops, profitability opportunity and actively set out to achieve and exceed dealership objectives. * Ensure continuity of standards and maintain high levels of operational performance * Ensure that all reporting and administrative functions are carried out at the appropriate time and kept up to date. * Maximise every sales opportunity through the effective management and control of the service department management teams. What will you need to be successful? * A strong and stable career in a Senior Service Department or similar role, within a branded car dealership is essential. * The ability to lead and work with your team, bringing out the best performance from them in a manner that builds relationships and team spirit. * Possess an energy and genuine regard for the importance of the customer journey to the sustainability of the business and the brand partnerships. * Ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service. * Experience of effectively analysing and interpreting all types of service data, to accurately diagnose and put in place appropriate solutions to ensure business success and growth. What do you receive in return for this? As well as working for one of the most successful Ford retailers in the country you will receive a performance-based bonus and a comprehensive development programme. Add to all this a team where people enjoy their working day – and each other’s company – and you will see why moving to Allen Motor Group makes such good sense. In addition to receiving a competitive salary, you will also have access to a range of other benefits including: * 30 days of annual leave (including bank holidays) with potential to earn additional long service days. * Vehicle purchase schemes (across all AMG brands) and preferential parts, service and labour rates. * Pension scheme and life assurance. * Discounted Gym membership. * Employee care helpline. Allen Motor Group champion a collaborative and innovative environment, removed of bias or stereotypes, where everyone can feel comfortable to bring their whole self to work and therefore enabling all talent to shine.

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