Senior Service Advisor

“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by Great Place to Work UK as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion and we are still growing! Benefits available to our colleagues in addition to generous salary packages include:

• Colleague discounts on new and used vehicles, parts and servicing
• Additional Holiday Days added for length of Service
• Training and Continual self-development
• Free Eye Care Vouchers 
• MAVTA reward and recognition awards
• Up to £2000 Colleague Referral Bonus
• Marshall Rewards discount shopping portal
• Life assurance at no cost to you

 We are currently recruiting for a Senior Service Advisor to join our Toyota dealership in Newport. You will be joining a supportive and very friendly team at Newport and will be supporting the Service Advisory team with any queries and escalations. 

 You will be involved in training and supporting new members into the team, be a pivotal point of contact and utilising your existing skillset to ensure your team are consistently highly performing and achieving set KPI’s and targets. 

 This is a fantastic and exciting opportunity to be part of a prestige dealership and start your career with Toyota and Marshall Motor Group.

 This role is being offered on a full-time permanent basis and offers a generous OTE and bonus package.

 What experience do I need?

 Due to the current team we have within Newport, we are looking to speak to you if you already have previous Automotive Experience in a Service Advisor’s position and are looking to take the next senior step in your career. 

 Why would this role suit me?

 If you are currently in a Service Advisor position and feel ready to be a mentor and support to your colleagues, feel ready to take on responsibility and accountability for your team hitting their targets and have ideas and the ability to help your team to focus and grow this role would be the perfect next step for you.