Service Advisor - About the role:
Purely Automotive Recruitment Ltd has an excellent opportunity available for a motivated Service Advisor to join the team at one of our clients based in Stoke on Trent & South Cheshire. As Service Advisor, reporting to the Service Manager / Dealer Principal, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you’ll take the time to talk to people, build a genuine rapport and identify exactly what customers want and need. Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
We are looking for Experienced individuals in both a Service Advisor Role and the Motor Trade Industry as this is a very demanding role and requires previous motor trade knowledge. Product Training is provided by our client and through courses run by the manufacturer training academy to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. You must be immaculately presented and possess a strong customer service background as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. A working knowledge of Kerridge / Pinnacle or other automotive based systems would be advantageous.
Our client currently represents vehicle brands; in dealerships across the midlands and the northwest of England, and provides a fantastic working environment committed to ‘Developing Talent’ and ‘Building Careers’. They will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from a bonus mechanism based upon results & achievements.
To Apply now! please upload your C.V. by clicking the link:
For a confidential discussion please contact Jason Shenton at Purely Automotive Recruitment.
Purely Automotive Recruitment is a dedicated Motor Trade / Automotive Industry Specialist Recruitment Company.