Service Advisor

Car Service Advisor

Our client is a franchised car dealership in Oxford, looking to recruit an experienced Service Advisor to join their team.

Working as part of a team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.

Service Advisor Role:

• Manage all service telephone and Walk-in enquires
• Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
• Progress and update the customer throughout the day
• Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
• Carry out inspections where necessary prior to handover to customer
• Deliver outstanding customer satisfaction

About You:

• MUST have current experience as a car dealership Service Advisor, within a franchised main dealership (Minimum 2 years experience)
• Preferably with a prestige brand experience
• Must possess excellent customer handling skills
• Positive, customer focused attitude and approach to your work
• Must have a valid driving license

Hours of work:

Hours Mon to Fri 8am to 6pm 1hour lunch. (Possible early finishes if all customers gone by 5:50pm)

Alternate Saturday mornings, 4 Hours (Part of contract)

Salary: Basic dependent on experience £22,000 - £35,000 OTE

Please contact: Kieran @ JAGO 

REFERENCE: (8007)