Service Advisor

Service Advisor – Commercial Vehicle

Talent84 Ltd have a permanent vacancy for a Service Advisor to work for an approved Truck Dealership who represent a leading Commercial Vehicle Manufacturer at their site in Frome.

Hours of work

• Mon – Fri 8.30 am – 6.00 pm
• Alternate Saturdays paid at an enhanced rate

The company offer a number of benefits including:

• Negotiable salary depending on skills and experience
• 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service.
• 2 x Salary Life Assurance.
• Family & Friends Discounted Car Scheme.
• Retail discounts saving on high street stores, health & beauty, hospitality, and travel
• Industry and Manufacturer Training.

Onsite mental health first aiders.

• Discounted Healthcare scheme.
• Career progression and development opportunities.

Duties are varied and may include:

• Answering customer queries via telephone, in person, email and website
• Booking vehicles into the workshop and assisting with the planning to ensure full utilisation of time available
• Updating customers on the progress of their vehicle whilst in the workshop
• Updating customer and vehicle records
• Liaising with workshop and parts department to ensure vehicles are ready for the agreed time and updating customer of any delays

Skills required:

• Previous customer experience within in the automotive industry
• IT skills
• High level of communication skills

If you are interested in this role and have the required skills, please do apply online or call 07769 712483

Talent 84 Ltd acts as an employment agency when introducing candidates for permanent employment with a client and as an employment business when supplying temporary staff. Talent 84 Ltd is an equal opportunities employer