Service Advisor

Do you want to take the next step in your customer service career? If the answer is YES, the team at Vospers are currently recruiting for a Service Advisor and want to hear from you! Service Advisor Responsibilities: As a Service Advisor you will need to support the Service Reception desk ensuring that a professional and courteous reception is provided to all customers, in providing the highest standard of customer satisfaction at all times. Your responsibilities will also include: * Supporting the smooth running of the Service Department and promote profitability. * Dealing with customers and ensuring customer satisfaction. * Administration Duties. * Maximise utilisation of the department * Booking in vehicles. * Ensuring appointments are convenient for the customer and department, in line with the workshop capacity. The ideal Service Advisor In order to be successful for this position, you will need to be highly ambitious, personable, confident and possess previous experience working in the same or similar role within the industry. You will also need: * A standards and quality driven management style * An eye for detail * To be motivated by a passion for quality and great service delivery * Interpersonal, administrative, and organisational skills * To be computer literate * Hold a valid UK Driving License Additional company benefits at Vospers: Additional Benefits include: Holiday accrual scheme, bike to work Scheme, paid day off for your birthday, staff discounts in sales and service, staff referral scheme, Auto-enrol pension, health & wellbeing services, staff events and charity days, extensive training and support including work related professional qualifications and more…. Our Business: Vospers has been the home of motoring in the south west for over 70 years and our success is built by and through our people. With an annual turnover in excess of £250 million pounds, we have over 650 talented staff across our various sites throughout the westcountry; at its heart Vospers is still very much a family company. People are important at Vospers and have a real say. It's important to the directors that everyone feels that they're part of something special. At Vospers we have a Mission Statement that really expresses what we're all about and our Core Values sit at the heart of everything we do: Care - Accountability - Performance - Respect - Integrity We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years’ service with the company. If you are looking for a challenge as our Service Advisor then we want to hear from you, please email your enquiry or CV to clive.elmore@vospers.com