Service Advisor

Service Advisor Role:

- Manage all service telephone and Walk-in enquires

- Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off

- Progress and update the customer throughout the day

- Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work

- Carry out inspections where necessary prior to handover to customer

- Deliver outstanding customer satisfaction

About You:

- MUST have current experience as a car dealership Service Advisor, or above

- Preferably with a prestige brand experience

- VAG experience preferred but service advisor experience a must and Pinnacle experience a bonus
- Must possess excellent customer handling skills

- Positive, customer focused attitude and approach to your work

- Must have a valid driving licence

Package: £25,000 - £31,600

Hour: Mon to Friday 8am to 6pm, Saturdays on a rota 8.30am to 12.30pm

Company Benefits: Staff car scheme(Once passed Probation  period)

Contact:

Gary Lovelace  – Jago Consultants (REF)

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