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Service Advisor

  • Job added:   4 August 2022
  • Salary :   £28k - 34k per year
  • Job Type :   Other
  • Reference :   InAutomotive-389485
  • Company :   Jago Consultants

Our client is a franchised car dealership in Guildford and they are looking to recruit a Service Advisor to join their team.

Working as part of the team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.

Service Advisor Role:

- Manage all service telephone and Walk-in enquires

- Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off

- Progress and update the customer throughout the day

- Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work

- Carry out inspections where necessary prior to handover to customer

- Deliver outstanding customer satisfaction

About You:

- MUST have current experience as a car dealership Service Advisor, or above

- Preferably with a prestige brand experience

- VAG experience preferred but service advisor experience a must and Pinnacle experience a bonus
- Must possess excellent customer handling skills

- Positive, customer focused attitude and approach to your work

- Must have a valid driving licence

Package: £28,000 - £34,000

Hour: Mon to Friday 8am to 6pm, Saturdays on a rota 8.30am to 12.30pm

Contact: Gary Lovelace  – Jago Consultants 

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