Service Advisor
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Job added: 4 August 2022
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Salary : £28k - 34k per year
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www.am-online.com
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Job Type : Other
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Reference : InAutomotive-389485
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Company : Jago Consultants
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Our client is a franchised car dealership in Guildford and they are looking to recruit a Service Advisor to join their team.
Working as part of the team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
Service Advisor Role:
- Manage all service telephone and Walk-in enquires
- Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
- Progress and update the customer throughout the day
- Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
- Deliver outstanding customer satisfaction
About You:
- MUST have current experience as a car dealership Service Advisor, or above
- Preferably with a prestige brand experience
- VAG experience preferred but service advisor experience a must and Pinnacle experience a bonus
- Must possess excellent customer handling skills
- Positive, customer focused attitude and approach to your work
- Must have a valid driving licence
Package: £28,000 - £34,000
Hour: Mon to Friday 8am to 6pm, Saturdays on a rota 8.30am to 12.30pm
Contact: Gary Lovelace – Jago Consultants
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