Automotive retailer Harwoods Group, represents prestigious car brands Aston Martin, Audi, Bentley, McLaren, Volvo, Jaguar and Land Rover, as well as the truck brand MAN. We have eighteen businesses across Sussex, Surrey, Kent and Hampshire.
Our vision is to ‘create memorable experiences’, as we believe our primary role is to add maximum value to the customer journey. We also aim to make working at Harwoods as memorable and enjoyable as possible and benefit from above average employee engagement.
With 98% of staff scoring positively when asked ‘I care about the future of Harwoods’, we’re a safe bet for a job and career.
Audi stands for sporty vehicles, sustainability, high build quality and progressive design. Our Audi Centre in the Crawley Area, adds to our current Audi Centres at Five Oaks, Southampton and Portsmouth. We welcome you to the world of Audi.
The role of the Tyre Fitter is to:
To carry out fitting of tyres to satisfactory standards.
To carry out such work in a safe and economical manner.
Identify smart repair and co-ordinate repairs.
All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.
Proof of Right to Work in the UK.
Skills & Knowledge
Competency in numeracy and literacy.
Full UK driving licence.
Competency in IT.
Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described, as per the attached competency framework.
Delivering Memorable Customer Service
Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.
High Performing Teams
Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.
Commercial and Operational Excellence
Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.
Innovation & Improvement
Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.
Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.
To ensure vehicle tyres are fitted correctly and thoroughly examined with any problems reported to the Service/Aftersales Manager.
To ensure smart repairs are identified and carried out correctly.
To ensure that all hours and material usage are accurately recorded on the job sheet.
Ensure exchange parts are returned promptly to the Parts Department for crediting.
To ensure materials, tools and workshop consumables are controlled and used effectively and efficiently to ensure minimum wastage.
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