Workshop Manager, Mercedes-Benz Kuwait

Workshop Manager Mercedes-Benz Kuwait

An exciting opportunity has been created at Al Mulla Automobiles Co. Kuwait; the

Mercedes-Benz authorized General Distributor for a Workshop Manager.

The position reports into the Senior Service Manager. The Workshop Manager is responsible for the main service workshop with current head count of 80 workshop personnel (of which 50 are productive), based in Al Rai.

The Company

Al Mulla is a well-established Kuwaiti business, with their Automotive Group being established in 1948.  The journey of the Automotive Groups expansion culminated in 2018 when Al Mulla Group was selected by Daimler AG as the sole authorized distributor of Mercedes-Benz passenger cars and commercial vehicles in Kuwait.

Today, the Automotive Group has presence in Kuwait, Iraq, Egypt and the UAE, with a workforce of over 2,500 employees working in numerous divisions and facilities, including new and used car showrooms, spare parts outlets, and service centres.  The business in Kuwait has three Customer Service Centres, Al Rai and Ahmadi are Service and Parts operations, with Shuwaikh being a Service, Bodyshop and Parts operation.

The Role

The Workshop Manager is responsible for the organization, control and service capability of the entire workshop. As the interface between the workshop and the Customer department, you are responsible for all work procedures and processes given the legal and manufacturer- related specifications and standards, with the aim of smooth, professional and timely handling of all due diagnostic, repair and maintenance work. In this function, you are a member of the management team and are therefore also responsible for customer satisfaction and for the economic success of Service.

On Offer

Basic salary of between Kd 1,300 and Kd 1,500 per month (approx. £3,280 - £3,700) depending on experience, plus Housing Rent Allowance (HRA) of Kd 400 per month (approx. £1000)

Approx annual basic salary of £45,000 Plus KPI linked incentives which include up to 6 months basic salary (OTE of £67,000 per annum). Plus, company vehicle, 2 air tickets in every 2 years of employment, 30 days annual leave plus Indemnity as per Kuwait Labour Law.

About You

The ideal candidate should have the following attributes: 

-         Must have Mercedes-Benz experience with C Management certification.

-         You will have held a similar role within a large dealership

-         Middle East experience would be beneficial

You will also have fantastic leadership qualities, be able to develop relationships effortlessly, and enjoy working within a fast-paced growing organization.

Our Process

When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience.

Managing your data

We care about your personal data.  The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.  Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates.  We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated regarding your application.