Workshop Manager Mercedes-Benz Kuwait
An exciting opportunity has been created at Al Mulla Automobiles Co. Kuwait; the
Mercedes-Benz authorized General Distributor for a Workshop Manager.
The position reports into the Senior Service Manager. The Workshop Manager is responsible for the main service workshop with current head count of 80 workshop personnel (of which 50 are productive), based in Al Rai.
Al Mulla is a well-established Kuwaiti business, with their Automotive Group being established in 1948. The journey of the Automotive Groups expansion culminated in 2018 when Al Mulla Group was selected by Daimler AG as the sole authorized distributor of Mercedes-Benz passenger cars and commercial vehicles in Kuwait.
Today, the Automotive Group has presence in Kuwait, Iraq, Egypt and the UAE, with a workforce of over 2,500 employees working in numerous divisions and facilities, including new and used car showrooms, spare parts outlets, and service centres. The business in Kuwait has three Customer Service Centres, Al Rai and Ahmadi are Service and Parts operations, with Shuwaikh being a Service, Bodyshop and Parts operation.
The Workshop Manager is responsible for the organization, control and service capability of the entire workshop. As the interface between the workshop and the Customer department, you are responsible for all work procedures and processes given the legal and manufacturer- related specifications and standards, with the aim of smooth, professional and timely handling of all due diagnostic, repair and maintenance work. In this function, you are a member of the management team and are therefore also responsible for customer satisfaction and for the economic success of Service.
Basic salary of between Kd 1,300 and Kd 1,500 per month (approx. £3,280 - £3,700) depending on experience, plus Housing Rent Allowance (HRA) of Kd 400 per month (approx. £1000)
Approx annual basic salary of £45,000 Plus KPI linked incentives which include up to 6 months basic salary (OTE of £67,000 per annum). Plus, company vehicle, 2 air tickets in every 2 years of employment, 30 days annual leave plus Indemnity as per Kuwait Labour Law.
The ideal candidate should have the following attributes:
- Must have Mercedes-Benz experience with C Management certification.
- You will have held a similar role within a large dealership
- Middle East experience would be beneficial
You will also have fantastic leadership qualities, be able to develop relationships effortlessly, and enjoy working within a fast-paced growing organization.
When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience.
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