Supervision of the London team of credit controllers:
Ensure that all accounts in the sales ledgers for MBR Corporate and the London retail dealerships are allocated to credit controllers and that they apply agreed and consistent company processes and procedures in carrying out their duties in the allocation of monies and collection of debt.
Ensure that all customer accounts are credit checked using a credit reference agency at least once per year. Any account viewed by the company as at risk or high in value to be credit checked on a quarterly basis.
Ensure accurate amendment to credit limits held on Kerridge
Daily supervision of the team of credit controllers and ensure that they are:
Fully trained to carry out their job
Aware of and adopt all company policies
Ensure that credit controllers meet with site management on a monthly basis to review in detail outstanding debt with agreed action plans which are to be documented
Specific accounts for which you are responsible for their collection and control:
To monitor all outstanding accounts to ensure payments are made swiftly and in line with customer terms of credit.
Note all outstanding accounts and investigate with the relevant departmental manager to ensure that there is no reason for non-payment.
Reconcile invoices paid and despatch monthly customer statements.
Follow up non-payment either directly or through departmental manager and if non-payment continues, initiate actions in line with company policy to obtain payment.
Reconcile payments against debt age analysis and produce monthly debt age analysis for inclusion in company reports.
Ensure that all customer complaints are dealt with, both speedily and effectively, and that any unresolved problems are referred to the job holder’s immediate manager and related Financial Controller.
To hold monthly debtor meetings with Line Managers at other sites
Make regular reviews of customer payment profiles, ageing debts and other reports in order to improve collection and minimise risk of financial loss.
Provide credit information and assessments to areas of the business, and prepare credit approval recommendations to management.
Constantly review overall sales ledger debt and produce suitable reports in a timely manner to support management in the control of sales ledger debt.
Liaise and meet with the London financial controllers on a regular basis to review the debts of their respective MAs.
Complete ad-hoc tasks as and when required by your manager.
Receive and read the London Gazette and other appropriate business reviews for customer failures and financial issues.
To ensure that within your area of operation the company’s health and safety procedures are adhered to.
To handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times.
Internal Control Responsibilities:
For all aspects of your responsibilities, you are responsible for ensuring that company policies and procedures are complied with. In addition, you are required to ensure that appropriate controls are operated, insofar as they are within your control, so as to reasonably mitigate known risks which could lead to inaccurate financial reporting. If you are aware of significant risks not in your power to control, please escalate the matter to your manager.
• Financial Reporting:
For your areas of responsibility, you are required to ensure that all data and calculations processed that have a bearing on financial accounts are in accordance with company policies and procedures. Where you become aware of any inaccurate data, you are required to notify your manager in the first instance.