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Arcs goes online to cut repairers' costs

Computer software supplier Arcs is heralding an end to the approved repairer concept and expensive estimating systems with the launch of three products, including an internet-based estimating programme.

Arcs managing director Harry Nixon said the online estimating initiative Inter-est had been “enthusiastically” received by insurers and a number of body repairers after extensive trials.

“We are supplying a free estimating system that will appeal to small and large bodyshops, creating a more level playing field,” he said. “It will also make it irrelevant to insurers which estimating product a bodyshop uses, reducing the cost of investing in multiple systems.”

Repairers are issued with a password to log onto Inter-est. They are charged £5 an estimate, but pay no set-up fee or monthly rental and do not sign a long term contract.

Mr Nixon is confident of carrying 200,000 online estimates in the first year – equating to £1m turnover.

The product locks into Pilot, a new decision support package predicted to become the “lynch pin” of a repairer's business.

“Pilot ensures the repairer obeys the insurer's rules, if they wish to accept the business on those terms, whether or not they are approved,” said Mr Nixon.

A new bodyshop scheduling product, Maxima, enables managers to prioritise repairs in order to ensure optimum utilisation of each employee.

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