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Dealers warned of tightening security camera laws

Crimes caught on closed circuit television and recorded onto videotape could be ruled inadmissible as evidence in court if motor retailers fail to register their equipment before new laws are introduced on October 23.

Motor retailers could find their insurance claims rejected or even face demands for compensation if CCTV apparatus is not registered.

The rules are being introduced under the Data Protection Act 1998 because police want CCTV video film quality improved so they can identify and catch criminals more easily and can only do this if cameras, video recorders and monitors are working properly.

The Retail Motor Industry Federation (RMI) is warning businesses to act fast and get their CCTV equipment registered with the Office of the Data Protection Commissioner as soon as possible.

RMI chief executive, David Evans, said: "It is extremely important that businesses register their CCTV equipment as soon as possible, particularly following reports of major thefts of new cars from dealerships in recent weeks.

"CCTV is intended as a way for businesses to improve security, but if this equipment either does not work properly or the video recordings are of such bad quality as to prevent the police from using them to trap criminals, business owners may as well advertise their property as an easy target for would-be thieves."

The RMI has put together a guide for businesses to follow once they have actually applied for CCTV registration.

How to register and how to comply:
1. Initial Assessment Procedures
Establish the person or data controller responsible for the scheme. This could also be a registered company. Next, assess the reasons and establish the purpose of the scheme. This is then documented through a notification form, which is lodged with the Office of the Data Protection Commissioner and will cost £35 a year. Get a notification form by calling 01625 545740 or logging onto the website or Once you complete and send off the notification form, you will be sent a registration form.
2. Positioning cameras
Position cameras so they solely monitor intended areas. If properties other than those belonging to your business are covered by the scheme, you must consult the owner of such areas. If members of staff are able to adjust cameras this should be restricted or staff trained to ensure they understand the need to cover only the intended area. Signs should be placed so the public can clearly see they are entering an area covered by CCTV. These signs should contain the identity of the person or organisation responsible for the scheme, the purpose of the scheme and contact details.
3.Image quality
Checks should be done to ensure equipment performs properly. If using videotapes, these should be good quality and cleaned so images are not recorded on top of images. If the quality of recorded images deteriorates the recording medium should be changed. If the system records date, time and location, these need to be accurate. Cameras should also be properly maintained and protected. Damaged cameras should be fixed within a specific time period.
4. Processing images
Do not keep images for any longer than is necessary. Once this retention period has expired the images should be erased or destroyed. If images are retained for evidential purposes, they should be retained in a secure environment. If images are removed to be used for legal proceedings, you should ensure the date of removal, the reason, crime incident number, the new location of the images and the signature of the collecting police officer are documented. All operators with access to the recorded images should be trained in their responsibilities under the code of practice. Monitors displaying recorded images should be in a restricted area with access restricted to designated members of staff.
5. Access to and disclosure of images to third parties
Access to recorded images should be restricted to staff who actually need to use the equipment. All access to the medium on which images are recorded should be documented, as should any requests for access. Recorded images should not be made widely available.
6. Access by data subjects
Under the Act anyone captured on CCTV has the right to ask for a copy of the image. All staff involved in operating the system must be able to recognise this request. Anyone requesting such information must be given a 'standard subject access request form' and a leaflet describing the type of images and the reason for the CCTV system. Anyone requesting an image can be charged up to £10. When providing the image the data controller or designated employee must make every effort to ensure other data subjects are not identified. All staff must be aware of the individuals' rights under this section of the Code of Practice. 7. Other rights
Under the Act an individual has the right to request that a data controller cease processing data related to that individual, if the processing is liable to cause damage or distress to that individual. All staff involved in operating the equipment must be able to recognise such a request. Requests should be responded to within 21 days, setting out the response to the request and the reasons if the request is denied.
8. Monitoring compliance with this Code of Practice
The Data Controller or designated member of staff should undertake regular reviews of the documented procedures to ensure that the provisions of this code are being complied with.

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