“MoT stations seem to like the idea of a team which deals solely in MoT issues, and that they will be visited if there is a problem. In a wider context, our relationship with the Vehicle Inspectorate (VI) and Government means that they know their grievances will be heard where it counts,” says Ian Davis-Knight, RMI operations manager.
He says that membership growth is set to continue with the computerisation of the MoT system.
Access to legal advice and the RMI's member helpline have also proved to be motivating factors.
“We expect to see even more MoT stations contacting us for support and advice in the coming months"