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Merc team award for Mondial

Five Mondial technicians have been named as the Mercedes-Benz Team of the Year in recognition of the manufacturer’s top performing roadside assistance technicians in the UK.

The winners were Mannohar Ubhi, Simon Hawkey, William Mitchell, Neil Bartlett and Trevor Bostock. Each was mystery shopped and assessed on key factors including roadside fix, presentation, people skills, customer service and product knowledge.

“The dedicated Mercedes-Benz team has done a sterling job. These technicians not only reflect the manufacturer’s culture of excellence, they fully absorb the Mercedes way of working,” says Bob Lonsdale, technical manager at Mondial UK.

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