The service department at its Norwich outlet for the Italian carmaker came top in the Eastern region.
Fiat’s six other regional winners are: Arnold Clark Dundee, Gainmanor in Wallsend, Caledonia Preston, Platts in Stoke-on-Trent and BV Rees in Cardigan. The national winner will be announced later this month.
Desira service manager Austin Seales says: “This award is a real accolade to my staff and their commitment to excellence and service.”
Entrants were scored in four categories, including a team evaluation, mystery shop, site evaluation and product knowledge test. Desira has nine sites in East Anglia and London.