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AW group expands in to Newark

AW Repair Group has added a third bodyshop, which will also be a customer contact centre for the whole group.

The new business, at Newark, sits between AW Accident Repair Centres’ bodyshops in Sleaford and Denaby.

Many of the repair group’s existing work providers will supply
repair jobs to the 12,000sq ft bodyshop.

Managing director Andrew Walsh said group turnover will now be £4.9 million. He has put together a strong team at the bodyshop, led by James Dunn who had managed a rival repair centre in Newark until recently.

“I’ve been looking at expanding in Newark for some time and I’m pleased to get this start-up going,” Walsh added.

With 22 repair bays and two ovens, it will handle around 50 jobs a week.

The 12,000sq ft facility includes three floors of office space. One of these will become a training centre with the technology to webcast training semi-nars simultaneously across the group. 

Walsh has invested in new telephony and data handling systems at Newark which will provide a centralised call handling service for the group.

It will speed up responses to telephone queries and leave in-branch receptionists free to deal with visitors.

The site is working towards PAS 125 Kitemark accreditation. The Sleaford and Denaby bodyshops achieved the Kitemark earlier this year.

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