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Kia launches online service plan scheme

Kia is introducing a new online-based service plan system which will allow customers to pay a fixed monthly fee.

Kia dealers will use Emac’s online service plan which will allow any dealership staff with access to a PC to use it. 

Exact costs will vary between dealers nationally, but Kia said a typical customer could set up a direct debit for 36 months paying a fixed fee of about £15 a month, which works out at £540 in total, or £180 a year.

Kia dealers will offer the service plans to new and used customers.

Existing Kia customers can also take up the service plan at any time.

Hamish McCowan, aftersales director at Kia Motors UK, said: “Pricing will be bespoke to individual dealers so it is up
to them to work with customers to come to the right price.

“The service plans are a great way to protect customers against inflation, but they are also a great retention tool, locking customers in to individual dealerships.”

  • Citroën is offering a subsidised three year service plan on September new car sales, priced £250 or £300 depending on mileage.

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