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ATA parts personnel training plan backed

Automotive Distribution Federation (ADF) council members have supported proposals for a new ATA training and assessment programme for parts personnel.

The ADF found existing standards were franchised dealer focused and were not up to the task of catering for the independent sector, where correct parts supply is more challeng-ing because of the wider range of vehicles being serviced.

The scheme will be introduced up to NVQ level three, with plans to extend to level four and five. ADF chief executive Brian Spratt said it will be comprehensive enough to be of benefit to franchised dealer parts workshops, despite focusing on the independent sector.

“It will improve the performance of parts personnel, which will mean less instances of the wrong part being supplied.

“It will improve delivery performance to garages, and mean less returns and higher profitability,” he said.

“People undergoing assessment have a better awareness of their job and are more motivated.

We can point out to new entrants that there’s a development structure in place which will help them through their careers.”

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