AM Online

Used car market is still top for customer complaints

For the third year running, second-hand cars top a list of complaints received by Consumer Direct about defective goods.

The consumer helpline received more than 120,000 complaints about defective products in the first six months of the year out of a total of 425,406 consumer referrals.

Sales of used cars by independent retailers also prompted the most complaints to Consumer Direct in 2006 and 2007.

Furniture and audio-visual equipment were next on the list.

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Login to comment

Comments

No comments have been made yet.