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Insight: Dealer management systems

The two giant American-owned dealer management system providers have changed the face of the UK DMS market after making numerous acquisitions in recent years.

Reynolds and Reynolds last year bought MMI, adding it to its earlier purchases of Kalamazoo and DCS, while ADP complemented its acquisition of Kerridge by snapping up KBA/Automaster. 

The activity has transformed the shape and nature of the systems available to UK dealers.

Reynolds & Reynolds has dropped DCS’s GDMS and no longer supplies Kalamzoo’s Elite, KDMS and Ford-only Darts systems, but it continues to support all of them.

It has focused its attention on two products sold under the Kalamazoo brand: Power, Reynolds’s own system, which is targeted at larger dealer groups; and Automate, MMI’s product, aimed at smaller dealers.

ADP Dealer Services, meanwhile, has just stopped supporting Modems Solution and will discontinue support for the Rev 7 version of Autoline at the end of the year.

A who's who of DMS suppliers and what they offer

ADP: Autoline
Kalamazoo Reynolds: Automate and Power
Ebbon Dacs: Ebbon Dacs DMS
Gemini: Evolution, Ignition and Evolution SQL
Dealer Management Services: Navigator
Pinewood: Pinnacle
Autoview: Autoview

  • Read this story in full in the 6 Feb 09 issue of AM. To subscribe to AM magazine click here or call 01733 468659.

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