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Blackpool Vauxhall dealer wins aftersales award

Fylde car dealer Moorland Motors has beaten over 300 UK garages to become winner of the Vauxhall 2008 Awards for Excellence for its Aftersales service for the second consecutive year.

The company, which sells and services Vauxhall cars at its purpose-built site on the Whitehills Business Park in Blackpool, was also winner of the Bodyshop of the Year for 2008.

Moorland Motor’s managing director, Tony Boyd, said: “Everybody in the team plays their part in providing the best possible standard of customer service every working day.

“Regular audits prove that we consistently do that, with the servicing side of the business recently achieving a 100 per cent ‘fixed right first time’ customer satisfaction score.

He added: “In today’s challenging market conditions customers expect the highest levels of professionalism from the people who service their cars, whether that’s the receptionist taking the booking or the technician carrying out the work.”
 

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