AM Online

VIDEO: Tips from Symco on part-exchange

Symco Training has uploaded its ninth video to AM’s website and the latest episode is focussed on part-exchanges.

Symco Training managing director Simon Bowkett talks through the 'trade in'.

When is the best time to tackle the subject, before or after the demonstration?

Bowkett also explains how to look for clues that will indicate the customer's reasons for buying and how to use this to give momentum to negotiations.

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