The family-owned Marshall Motor Group is celebrating the news that its Volvo dealership in Grantham has been named as the top Volvo dealership in the UK, ahead of 121 other dealers.
The national ranking is based on a balanced scorecard of measures, including customer satisfaction, sales, aftersales and profitability.
The scores are published each month until October each year and then the dealers are kept waiting for the final result which was published this week.
Gupta said: “This is a comprehensive scoring programme which looks at every single part
of the business and to win means that our team at Grantham Volvo has excelled across the board
throughout the year, maintaining a focus on all of
the important elements of a successful business, including the all-important customer satisfaction measure.”
Marshall has represented the Volvo brand for nearly 10 years and acquired the Grantham business in 2004.
Marshall also represents Volvo in Nottingham, Cambridge and Peterborough.