Delegates at AM’s one-day conference are set to gain the maximum advantage at the Hit For Six event in Oxford next week.
Six key areas of operating an automotive retail dealership in today’s market will be covered off in one-day at the Quadrangle Conference Centre, Oxford, on November 13.
Devised for time-poor senior managers, dealer principals and divisional directors who want to benefit from intelligent analysis and comment in six vital business areas – new cars; used cars; F&I; aftersales; digital and profit, the new conference still has places available.
Hit For Six explores the fundamental issues facing dealers and includes expert speakers such as Professor Jim Saker from Loughborough University’s centre for automotive management and dealer case studies from the likes of Darren Williams, managing director of Grants Seat and sales director & general manager at Lookers Mercedes-Benz and smart of Brighton and Eastbourne Christina Ewbank.
Amongst other topics, the conference will explore the use of Customer Satisfaction Index (CSI) surveys and ask if they are producing the right information for best business practice; the ways in which data can boost used car performance; and the practical application of social media in a dealership to engage customers. Finally, AM’s ‘profit’ speaker will look at the areas where a small difference can make all the difference from performance to cost savings.
Hit For Six has been designed to enable delegates to focus on vital areas in a succinct, accessible and knowledgeable manner whilst delivering advice that’s easy and effective to implement.
For senior personnel who want to make a difference but struggle to find the time to attend AM’s single-themed conferences; sales, aftersales and business managers who may be considering the next step on the career ladder but would benefit from an overall dealership viewpoint; and marketing managers who need to be able to grasp the issues facing the various dealership departments, this is an absolute must.