The RMI’s National Franchised Dealers Association (NFDA) has cautiously welcomed plans to modernise the Driver and Vehicle Licensing Agency (DVLA), describing them as ‘well over due’.
NFDA director, Sue Robinson, commented: “Dealers carry out a number of activities at DVLA offices, such as cherished number transfers and tax class changes.
“With the DVLA closing 39 of its local offices, solutions will need to be found. These are likely to take the form of online solutions.
“There will be some initial delays while the changes are implemented. However, dealers already carry out the vast majority of transactions through the DVLA online.
“Many dealers expect the DVLA to implement more streamlined systems. Online solutions and the ability to use local post offices for more transactions will be more convenient.
“We are working closely with the DVLA to ensure the views and concerns of our franchised dealer members are represented.”