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Hyundai UK offers online service booking for customers

Hyundai has launched an online service booking facility across its network of 178 UK dealers and authorised repair centres.

The new system will enable customers to make a booking for routine servicing or repairs at any Hyundai dealer in five easy steps.

Hyundai said it is an intuitive system that uses registration number recognition technology to minimise customer data input.

Users are presented with clear dates and time slots to choose from and provided with the option of a convenient collection and delivery service. Customers are then sent an immediate email confirmation of their appointment.

Tony Whitehorn, president and chief executive at Hyundai Motor UK, said: “The introduction of our online booking facility is just another of the many qualitative enhancements we are making to maximise customer satisfaction across the Hyundai dealer network.

"We have already seen more than 150 bookings since the system went live just three weeks ago, the majority of which were placed outside of normal dealership opening hours.”

Hyundai is also caring for a growing number of older Hyundai vehicles, with a range of tailored servicing packages.

Hyundai’s ‘5 Year Plus Servicing’ packages are designed especially for older vehicles and are available in ‘Base’, ‘Interm’ or ‘Full’ versions, with a range of additional services also available.



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Comments

  • Pa Broon - 23/07/2014 15:42

    Not exactly state of the art.