Bristol Street Motors’ Birmingham Ford dealership has received a top regional award in recognition of its excellent delivery of the Motability car scheme.
Bristol Street Motors’ teams across the UK are celebrating Motability success after scooping a string of awards for their excellent delivery of the car scheme.
Bristol Street Motors’ Birmingham, West Bromwich and Newcastle Vauxhall operations each received awards for their work as part of a programme launched by Motability Operations in 2014 to recognise and reward outstanding customer service provided by dealerships.
Bristol Street Motors, part of Vertu Motors, also won Website of the Year award for its Motability website at Motability’s annual Dealer Awards.
Meanwhile, Vertu Motors was named Dealer Group of the Year for the second year running in recognition of its excellence in the Motability sector.
The Dealer Awards programme – judged on feedback received from customers – is designed to reward best practice and ensure all Motability customers receive exemplary service across the scheme’s national dealer network.
Peter Wilson, general manager dealer relations at Motability Operations, said: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers.
“It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well.”