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Toyota launches customer finance management app

Toyota has launched a new application to allow customers to manage their finance agreements online at any time of the day or night.

The new My Finance facility, which has been added to the existing My Toyota online portal, has been developed by Toyota Financial Services working alongside online security experts at Intelligent Environments.

It allows customers to view their finance agreement, obtain a settlement figure, make payments, change their personal and bank details and request changes to their payment date.

They can also communicate securely online regarding their agreement.

Doug Gillies, Toyota financial services managing director, said: “People demand easy access to their financial affairs at any time, but they also need to be sure they are using systems that are robust and secure, as well as convenient.

“By working with Intelligent Environments we have been able to produce a service that our customers can call up on their phone, tablet or desktop with ease, but safe in the knowledge their data and finances are protected from others at all times.

“The introduction of My Finance reflects our commitment to responding to customer demand and developing My Toyota as a comprehensive one-stop service that can be used to manage many different aspects of vehicle ownership.”

It is available to private customers who have either a Personal Contract Purchase (PCP) or Hire Purchase (HP) agreement with Toyota Financial Services.

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