AM Online

Polls

Where will most focus in 2019 be: on renewing your existing customers or on conquesting new buyers? Please leave a comment.

  • Renewing existing customers = 72.3%
  • Conquesting new customers = 27.7%

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Previous questions
  • • Incomplete security checks = 6.7%
  • • Inconsistent customer experiences = 48.9%
  • • Inaccurate or missing paperwork = 26.7%
  • • Damage disputes = 17.8%
  • Yes = 20.2%
  • No, but we're well on the way = 36.0%
  • No = 28.9%
  • No idea = 14.9%
  • Annually = 40.9%
  • Every 1 to 2 years = 4.5%
  • Every 2 to 3 years = 10.6%
  • Every 3 to 4 years = 3.0%
  • Every 4 to 5 years = 3.0%
  • Only when it becomes financially necessary = 37.9%
  • Up to 5% = 36.7%
  • 6 to 10% = 17.5%
  • 11 to 20% = 15.8%
  • 21 to 30% = 13.6%
  • 31 to 40% = 5.1%
  • More than 40% = 11.3%