The Financial Ombudsman Service has adopted Cazana’s vehicle valuations in order to assess the value of written-off vehicles.
Miscalculated mileage on finance products and non-maintained contracts could provide claims companies with their next target once the PPI window closes.
Car dealers are being warned to be sensitive to customer needs when selling PCP products in September, as complaints to the financial ombudsman have increased.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 7 2019
Where: Birmingham NEC
Find out what features are in this month's, and future, issues