MaritzCX

Opinion 22 Sep

Guest opinion: Customer experience metrics – friend not foe
Car Dealer News 31 Mar

Customer experience programmes 'bogged down in score chasing' instead of real business improvement
Opinion 6 Aug

Guest opinion: the future of automotive customer experience

Supplier News

eBay completes acquisition of Motors.co.uk from Cox Automotive
Market Insight

Automotive sector 'confident' up to 50% of car dealerships could close by 2030
News

Directorship ban for car dealer who left customers and creditors 'out of pocket'

Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.

When: November 7 2019

Where: Birmingham NEC

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Automotive Management is also available in a printed format on a monthly basis

MaritzCX

Guest opinion: Customer experience metrics – friend not foe

Customer experience programmes 'bogged down in score chasing' instead of real business improvement

Guest opinion: the future of automotive customer experience

eBay completes acquisition of Motors.co.uk from Cox Automotive

Automotive sector 'confident' up to 50% of car dealerships could close by 2030

Directorship ban for car dealer who left customers and creditors 'out of pocket'

Eddie Hawthorne on making Arnold Clark a modern retailing machine

Volvo Car UK prepares to launch online car sales platform

Outside the motor retail box: How to source managers externally

Dealers warned to prepare for record MOTs

Citroen ‘most logical integration’ for dual-brand Vauxhall showrooms

Sytner Group CarShop used car supermarket plan for Nottingham

Automotive sector 'confident' up to 50% of car dealerships could close by 2030

Islington Motor Group joins MG Motor UK network

Suzuki voted top brand in 2019 customer satisfaction index

Government to ‘review’ £60m Nissan X-Trail production package

Body repair industry’s ‘biggest threat’ is skills crisis, survey reveals

Startin Suzuki parts manager to run over 1,500 miles for charity

Finance profit key to retaining used car margins in 2019

Leasing.com launches ‘say goodbye to buying’ campaign

Marshall acquires Sandicliffe Skoda franchises in Nottingham and Leicester

Kia dealers to offer Pod Point smart chargers with new EVs

JD Classics founder Derek Hood to be sued by creditor

Toyota rolls out Modix AdBox marketing across dealer network

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