Automotive retail businesses will see a “domino effect” of reliance on ‘Legitimate Interest’ to comply with the stringent GDPR, according to MotorVise managing director Fraser Brown.
Car dealers need to give customers a narrative about their purchase, not a list of specifications.
The well documented fall in 2017 car sales was of no surprise to those of us in the industry, who have seen first-hand how successive governments have demonised against diesel car owners without offering viable alternatives to replace existing models.
Every sector of retail is feeling the pressure as technology transforms how we buy and car dealerships find themselves in the thick of this period of change.
The Government’s Open Banking initiative could see the banking industry as we know it turned on its head.
2018 will be a year of relationship building for savvy remarketers – of positioning themselves as helpful, informative and strong partners to dealers.
Over the past 13 years our business (Anchor Vans) has transformed from a small local dealership into the UK’s largest independent van hypermarket, now servicing, selling and delivering vehicles to all corners of the UK and beyond.
Traditional selling techniques have increasingly come under pressure to perform with the continued sophistication of digital offerings.
Figuring out what is required within your business to meet the GDPR requirements is quite a challenge.
Cartels are a bad thing. Everyone knows that. Businesses colluding to the detriment of customers is, quite rightly, a criminal offence.
A rallying cry urging retailers to reinstate motorists’ confidence in petrol and diesel cars following the Autumn Budget 2017 has been issued by Automotive real estate specialists Colliers International.
For many months we have seen a frenzy of negative media attention on the automotive sector including comment on franchised dealerships, PCPs and diesel emissions.
Dealers both large and small are seeing pressure on margins and the market is undoubtedly getting tougher after some spectacular years of growth.
Sustained success in automotive retail will demand a more conservative reappraisal of residual values, according to MotoNovo.
It’s a popular sentiment that the younger generation - often known as Millennials - simply aren’t interested in buying cars. At least, not in the way that their parents did.
Every day, dealers engage in irrational behaviour that damages the customer's trust in them.
Personal data is at the core of most businesses and forms the basis of a wide range of activities, from sales and marketing to customer relationship management; but the ways we are able collect, store and use it are set to undergo a radical overhaul.
Professor of innovation at the University of Kent's Business School, Jeremy Howells responds to news that Dyson will produce all-electric cars by 2020.
Most car manufacturers have been going down the electric route for years. That they get such attention for announcing it is good PR, not good news.
The automotive industry, like the rest of the world, is becoming increasingly reliant on digital relationships, both business and personal.