telephone calls
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Car Dealer News 6 JulMotors.co.uk urges dealers to extend summer opening hours
Motors.co.uk is urging car dealers to extend their opening hours after data revealed a 22% increase in telephone enquiries between the hours of 6pm and 8pm.
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Car Dealer News 23 Dec
Don’t leave Christmas customers out in the cold
Motors.co.uk has told car dealers not to leave customers out in the cold over the festive by updating their answerphone messages in preparation for a rise in post-Christmas enquiries.
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Opinion 22 AprGuest opinion: failure to answer calls costing dealers a fortune in lost business
The `overspill’ calls we take for car dealers, 70% relate to aftersales and service enquiries, 20% are for parts, while on average 10% are new sales enquiries
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