Aftersales - Page 4
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DVLA urged to deliver action on electric conversion of classic cars
The Historic and Classic Vehicles Alliance has welcomed an independent review of the Driver and Vehicle Licensing Agency (DVLA) which could finally resolve longstanding frustrations over converting classic cars to electric.
FixMyCar report highlights opportunities in repair as EV demand and cost pressures rise
Despite rising costs and technology change, the UK repair market remains dynamic and resilient, according to a new FixMyCar report which urges garages to leverage EV training and digital tools to not only build loyalty but also expand their revenue base.
Record surge in service and repair complaints as motorists turn to ombudsman amid rising costs
The Motor Ombudsman’s latest quarterly report reveals a record increase in service and repair complaints from consumers, reflecting growing awareness of consumer rights and the economic pressures that are prompting many motorists to seek dispute resolution.
WSG reveals £5,000 EV warranty claim as repairs outpace petrol and diesel
New research from Warranty Solutions Group (WSG) highlights the rising cost of electric vehicle (EV) repairs, revealing that the largest EV warranty claim made between 2023 and 2024 was a £5,000 replacement transfer box and electric drive for an Audi E-Tron Sportback Quattro.
Independents set to upskill to combat franchised dealers' EV advantages
Autotech Training has entered a strategic partnership with parts distribution giant Alliance Automotive Group (AAG) to supply its UK customer base of around 35,000 garages with a range of training courses.
Executive View: Will network restructures leave an open goal for independent garages?
Steve Young, ICDP managing director and an AM Awards judge, ponders on the task for OEMs and franchised networks to ensure they adapt to change in the aftersales model if they want to avoid leaving an open goal for an increasingly professional and capable set of independent aftermarket players.
£772 repair bill enough to push drivers to replace cars, finds CarGurus survey
A car repair bill of £772 is the ‘breaking point’ for drivers, causing many to consider replacing their vehicle instead of paying for repairs, according to a new report by online marketplace CarGurus.